Save time an increase efficiency with DictateNow

I have benefited enormously by using DictateNow’s outsourcing service. My secretary Emily likes having evenings and weekends off! So with DictateNow offering both a 7 day a week and an evening service I can always rely on having my dictations transcribed, helping me to provide the best possible service to my constituents.
The accuracy and turnaround of the work is excellent and with DictateNow’s charges being covered by the Parliamentary staff allowance, using DictateNow as support for my own secretary couldn’t be easier

DictateNow provides a range of digital dictation and transcription services for Members of Parliament, both for Constituency and Parliamentary work.

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UK Based

Our UK based operators come from professional services backgrounds at companies across the UK. We offer office based, home based and blended teams giving continuity to your business

Open 24/7 365

We are always open, our commitment to a diverse workforce has meant that we have teams of people working 24/7


Our Registration with the ICO and our ISOs for Information Security, Business Continuity and Quality Management set a high benchmark to our work

Legal Understanding

We employ over 300 legal secretaries, split by areas of law so the people producing your documents are experienced in the areas of law that you practice



As full secretarial Support

Many firms choose to either not employ secretaries or to re deploy their existing secretaries to the fee earning, client facing or paralegal roles.

As overflow

No caller wants to be kept waiting, by outsourcing the answering of your calls after 3/5 rings or x rings, you make sure the at each and every caller is tended to promptly and professionally.


Out of hours

One of the trends of recent years in other industries is towards always being open. We are a 24/7 answering service and by having us at the end of your phones, we can ensure you are always open


On your system or ours

We currently type work into more than 50 document / case management systems and our dedicated in house training team have processes in place to onboard new systems that we do not currently cater to.


We deliver an accurate, high-quality service with quick turnaround times at all times of the day or night and have typists available to work weekends too.

Our service allows MPs to dictate their Surgery letters, on for example a Saturday, receive typed and formatted letters within hours, ready for posting on Monday morning. The 24/7/365 service we provide, supports MPs in delivering an excellent, personal service to their constituents.

Importantly, DictateNow has security clearance from the House of Commons IT Department, so we can be ready to undertake your transcription without any delay.

For added peace of mind, our bespoke dictation and transcription workflow software is already used in many Parliamentary and Constituency offices. We are also ISO 27001:2015 certified, which demonstrates how much we value the security and confidentiality of our clients’ data.

The DictateNow mobile app allows you to dictate on the go and speeds up production of all of your documents. And as you would expect from the UK’s leading transcription services provider, the accuracy of the returned documents ensures you will spend little time checking and correcting them.

Our clients report that our service takes the pressure off their secretaries and ensures a more efficient use of those resources, redeploying them more productively to assist in Parliamentary work.

We require no minimum monthly payment and charge by the minute, based on the length of your dictation recording, with our costs typically covered by the Parliamentary staff allowance.

For a service that will make a real difference to your life and work, please get in touch today.

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