Designed to be user friendly and facilitates multi-site and home working
We are thrilled with the benefits which they are deriving from widespread use of the UK based DictateNow outsourced transcription services.
With legal aid firms working on very decreasing margins but still looking to maintain access to justice for clients, DictateNow keeps fixed legal costs down but at the same time to receive a fast, efficient and reliable service.
The firm rely on DictateNow providing experienced legal secretaries with high quality typing.
DictateNow Office is a low cost, yet sophisticated digital dictation platform designed and developed in-house by our technical team. It enables effective management of your workload to get the most out of your secretarial resources and makes it easy to outsource work to us when needed.
The user-friendly software also allows you to monitor transcription demands and provides management reporting tools, whilst facilitating multi-site office and home working.
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The transcription software has an advanced workflow management system that enables administrators to ‘drag and drop’ dictations between departments, typing resources and individual typists to improve the workflow and turnaround times of dictations.
A colour-coded watchlist helps secretaries recognise dictations from particular individuals or those high priority dictations that require their immediate attention.
Amongst a host of benefits, you will find your secretarial staff will find our intuitive, easy-to-use digital dictation technology and software, will help them fulfil their roles more efficiently.
How It Works
We provide an administrative login from which you can run reports showing the volume of typing carried out by each of your in-house secretaries, along with the time it was picked-up and returned to help you improve efficiency and productivity.
Individuals, fee earners or support staff can also use their login to monitor their own transcription work or that of their manager.
We have designed the software, so you can use this same admin login to monitor the dictations you outsource to us when you need our support.