Efficient and high quality services from DictateNow to help you make your budget go further

Our solicitors have appreciated the increased flexibility provided by the DictateNow typing service. Whether in the office, at home, or on the road visiting clients, our solicitors can always find the time to complete urgent work, safe in the knowledge that dictated documents will be returned in good time and in good order.
From a management point of view, this typing service would be a useful addition to any legal team, either as a primary secretarial resource or as a back up for busier times.
With minimal start up costs, no monthly charges and no minimum usage policy, solicitors can use DictateNow as much or as little as they need, only ever paying for what they use – it really is a no-brainer.

For many years, DictateNow has provided digital dictation, transcription and typing services to organisations of all sizes involved in charitable and not-for-profit activities

Recognising the financial pressures that affect organisations in this sector, we deliver the same efficient high-quality service with quick turnaround times, on which our reputation is built, but at reduced rates for charities registered with the Charity Commission.

Often with limited resources you still have administration to undertake and this vital, but time-consuming aspect of your activities is where we can help. We are here when you need us, with no minimum monthly requirements and a simple cost-effective pay-as-you-go service.

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UK Based

Our UK based operators come from professional services backgrounds at companies across the UK. We offer office based, home based and blended teams giving continuity to your business

Open 24/7 365

We are always open, our commitment to a diverse workforce has meant that we have teams of people working 24/7


Our Registration with the ICO and our ISOs for Information Security, Business Continuity and Quality Management set a high benchmark to our work

Legal Understanding

We employ over 300 legal secretaries, split by areas of law so the people producing your documents are experienced in the areas of law that you practice



As full secretarial Support

Many firms choose to either not employ secretaries or to re deploy their existing secretaries to the fee earning, client facing or paralegal roles.

As overflow

No caller wants to be kept waiting, by outsourcing the answering of your calls after 3/5 rings or x rings, you make sure the at each and every caller is tended to promptly and professionally.


Out of hours

One of the trends of recent years in other industries is towards always being open. We are a 24/7 answering service and by having us at the end of your phones, we can ensure you are always open


On your system or ours

We currently type work into more than 50 document / case management systems and our dedicated in house training team have processes in place to onboard new systems that we do not currently cater to.


We have hundreds of qualified UK-based typists, available 24/7/365, ready to transcribe important documents like:

  • Letters and mailshots
  • Reports
  • Campaigns
  • Spreadsheets
  • Appeals
  • Memorandums
  • Attendance and file notes

Outsourcing your transcription and typing needs to us will help keep your operating costs low and allow you to make the most of the precious donations you receive.

Our service is not just about dictation, from a single source. We specialise in the transcription of multi-voice recordings, so when you have group discussions or trustee meetings and want to capture all that’s said and who it was that said it, we have the technology and experience to make it happen.

And for those of you still considering the switch from tape to digital, or wanting to try digital dictation and transcription for the first time, we also offer discounts on software and hardware.

For a premium service at budget prices, please get in touch now and we can discuss your options.


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