We came on board with DictateNow at the end of 2019 and we couldn’t be happier, we have had compliments from clients about how great our receptionists are…..
We have grown from 5-25 fee earners and DictateNow have helped us make this happen
Your teams of experienced legal receptionists have acted as a seamless extension of our firm, thank you for all the support
DictateNow offers more than just digital dictation and transcription services to help businesses in every sector to use the time of their valuable executives more wisely.
Our clients comprise individuals and firms from the following sectors:
- Human Resources/Personnel
- Financial Advisers
- Forensic Scientists
- Public companies
It is unlikely you recruited the talented individuals within your business for their typing abilities, so now is the time they talked more and typed less.
Please fill in your details below and a member of our team will call you within a few minutes
WHY COMPANIES CHOSE US
Our UK based operators come from professional services backgrounds at companies across the UK. We offer office based, home based and blended teams giving continuity to your business
Open 24/7 365
We are always open, our commitment to a diverse workforce has meant that we have teams of people working 24/7
Our Registration with the ICO and our ISOs for Information Security, Business Continuity and Quality Management set a high benchmark to our work
We employ over 300 legal secretaries, split by areas of law so the people producing your documents are experienced in the areas of law that you practice
WAYS COMPANIES USE US :
As full secretarial Support
Many firms choose to either not employ secretaries or to re deploy their existing secretaries to the fee earning, client facing or paralegal roles.
No caller wants to be kept waiting, by outsourcing the answering of your calls after 3/5 rings or x rings, you make sure the at each and every caller is tended to promptly and professionally.
Out of hours
One of the trends of recent years in other industries is towards always being open. We are a 24/7 answering service and by having us at the end of your phones, we can ensure you are always open
On your system or ours
We currently type work into more than 50 document / case management systems and our dedicated in house training team have processes in place to onboard new systems that we do not currently cater to.
Combining technology with the extensive typing resources we put at your disposal and our high-quality, cost-effective service, you can free up more time to do what you and your executives are good at.
We have hundreds of qualified typists, home and office based, spread throughout the country and all with vast experience of commercial environments, who understand the pressure and need for speed and accuracy in all they do.
Our reputation in the legal sector ensures security and confidentiality are second nature to our entire team and your information is always safe with us.
There is no limit to the documents you can dictate and have transcribed, including;
- Minutes of meetings
Dictating is an art and we have a guide for those less familiar with ‘best practice’ to help create great dictations that speed up the transcription process.
Once recorded, a click of a button and you can outsource your work to us, to cover daily transcription, busy periods, or holiday and absences, without the need for backlogs or additional staff. There are almost too many benefits to our service to list, but here are a few;
- Increased efficiency with fast transcription turnaround and overnight document production;
- Improved client service – no more delays in client correspondence or transcription backlogs even during busy periods.
- Reduced overheads by employing fewer secretaries;
- Secretaries will be free to be redeployed for client liaison and value-added administrative work;
- Maximised utilisation of expensive office space by replacing secretaries with fee earners;
- The ability to cope with sudden or seasonal increases in workload, or busy periods;
- Reduced need for temporary staff for sickness and holiday cover;
- A highly cost-effective alternative to employing secretaries and temporary staff, 40%+ cheaper than employing a secretary.
We are always keen to talk, so call today and discover the competitive advantage that is DictateNow.